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Explore my work

Over the course of 4 years I have had the opportunity to work with various industries including Healthcare, Aviation and startups using Design research, UX research and Service design 

Innovation strategy for combating fatigue in airport ground crew at United Airlines

Design Research | Concept development | Innovation Strategy 

Ecosystem of cutting edge technological solutions and refined internal processes to prioritize employee wellness and reduce injuries. 

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Co-design workshop to develop new ideas for a community centered journalism models

Design Research | Co-design workshop 

Developed a strategic initiative using systems thinking, 
co-designing with community leaders and readers to craft a sustainable model for local journalism 

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Digital service experience designed to reduce e-waste.

Service design | User research | UX prototyping

A digital service experience aimed at cultivating repair habits in children, utilizing open-source e-waste data and managing improvements through behavioral design and rapid prototyping to reduce e-waste.

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Building growth strategy for mental health startup 

UX Research | Business Strategy 

Developed 5-yr strategic roadmap by testing critical business assumptions, developing new offerings and identifying new partnerships. 

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Re-designing the Healthcare Power of Attorney process using Service Design 

Service Design | User Research | UX Prototyping

Used a Patient-centered approach to design a scalable, and adaptable process to increase patient engagement, with a streamlined internal process. 

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Increasing product adoption for preventative ealth screening 

UX Design | Behavioral Design | Agile

A service experience designed to reduce fear about cancer testing, empowering women to take control of their health and disease management using behavioral design

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