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Snehal Khatavkar 
Design research. Service design

Explore my work

Over the course of 3 years I have had the opportunity to work with various industries including Healthcare, Aviation and startups using Design research, UX research and Service design 

Innovation strategy for combating fatigue in airport ground crew at United Airlines

May 2023. 14 weeks 

Ecosystem of cutting edge technological solutions and refined internal processes to prioritize employee wellness and reduce injuries. 

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The positive news effect! 

December 2022. 14 weeks 

Developed a strategic initiative using systems thinking, 
co-designing with community leaders and readers to craft a sustainable model for local journalism 

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Digital service experience designed to reduce e-waste.

Dec 2023. 14 weeks 

A digital service experience aimed at cultivating repair habits in children, utilizing open-source e-waste data and managing improvements through behavioral design and rapid prototyping to reduce e-waste.

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Increasing product adoption for preventative ealth screening 

May 2024. 14 weeks 

A digital + Physical service experience designed to reduce fear about cancer testing, empowering women to take control of their health and disease management using behavioral design

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Re-designing the Healthcare Power of Attorney process using Service Design 

May 2023. 14 weeks 

Used a Patient-centered approach to design a scalable, and adaptable process to increase patient engagement, with a streamlined internal process. 

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Building growth strategy for mental health startup 

December 2023. 7 weeks 

Developed 5-yr strategic roadmap by testing critical business assumptions, developing new offerings and identifying new partnerships. 

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